FREQUENTLY ASKED QUESTIONS

General Questions

Who is Geosecure? +

Geosecure is an Australian-owned provider of advanced telematics and fleet management solutions. We help Local Government, organisations and businesses improve visibility, efficiency and safety across their fleets.
Backed by decades of industry experience, we offer tailored support, ongoing training and real-time insights that turn complex data into clear decisions. Our goal is to help organisations reduce costs, meet compliance and move toward more sustainable operations.

What products does Geosecure provide? +

Geosecure provides telematics devices, GPS tracking, dashcams, fleet management software, EV transition tools and compliance solutions. We support safer, smarter and more sustainable fleet operations for businesses across Australia. To find out more on each product, head to our tool bar at the top of the page.

What sets you apart from other GPS fleet tracking providers? +

As a trusted Geotab reseller, Geosecure delivers world-leading technology with specialist care tailored for Australian businesses. We’re not a large global corporate company - we offer local support, personal service and deep understanding of local fleet needs. Our team works closely with you to deliver insights, training and solutions that grow with your business. Explore more via the tool bar at the top.

Who will see my companies information? +

Your company’s information on MyGeotab is only accessible to users you authorise. Geotab uses industry-leading security standards to protect your data, including encryption and user-level access controls. Geosecure cannot view your data unless access is granted for support purposes. You remain in control of who can log in, what they can see, and how your information is used within the system.

Sustainability and Getting Started

Does Geosecure supply to all business types? +

Yes. Geosecure supports a wide range of business types including Local Government, organisations, transport operators, construction companies and service fleets. If your operations involve vehicles or mobile assets, we can help. Our solutions are scalable and flexible, meaning we can tailor our technology to suit small businesses through to large enterprise fleets. For more details, explore our tool bar above.

How big does my fleet need to be to qualify? +

There’s no minimum fleet size to partner with Geosecure. Whether you manage five vehicles or thousands, our solutions are flexible and scalable. We support small businesses to large organisations across Australia. As your business grows, Geosecure grows with you - offering insights and support every step of the way. To learn more, explore the tool bar at the top of the page.

How can I get started? +

Getting started with Geosecure is simple. Reach out to our team for a quick consultation so we can understand your needs and recommend the best solution for your fleet. We’ll guide you through product selection, setup and training. Whether you're running five vehicles or thousands, we make the process smooth and supported from day one.

Can I have a trial? +

Yes. We offer trial options so you can experience the value of Geosecure before fully committing. This allows you to test key features such as live tracking, reporting and alerts with your own fleet. Our team will help set up the trial and guide you through the process to ensure you get the most from it. Trials are tailored to your business needs.

How do I know what devices I need? +

Choosing the right devices depends on what you want to track and manage - whether it’s vehicles, assets, equipment or driver behaviour. Our team will guide you through the process by assessing your operations, goals and asset types. From basic GPS tracking to advanced AI dash cams, we’ll match the right technology to your needs. For personalised advice, contact us or explore the tool bar at the top of the page.

Features and Benefits

What are the benefits of Geosecure? +

Geosecure improves fleet visibility, reduces fuel costs, supports compliance and enhances driver safety. Real-time data helps you make smarter decisions and reduce risk. For example, our AI dash cams can detect signs of driver fatigue and send instant alerts to help prevent accidents. Whether you manage a small or large fleet, our solutions scale with you. To learn more, explore the tool bar at the top of the page.

What is GPS tracking? +

Geosecure’s GPS tracking uses satellite signals to monitor the real-time location of vehicles or assets through the Geotab GO9 device. It helps organisations and Businesses know where their fleet is, how it's being used and if it’s operating efficiently. With Geosecure, GPS tracking includes trip history, route optimisation and alerts for unauthorised movement. It’s a key tool for improving safety, reducing costs and increasing visibility.

What reports can I get from MyGetoab? +

Geosecure gives you access to a wide range of reports through the MyGeotab platform. You can track driver behaviour, fuel use, idling, trip history, maintenance schedules, CO₂ emissions and more. Reports can be customised to suit your organisation’s needs and are easy to export and share. These insights help improve safety, efficiency and compliance.

What custom rules can I set on MyGeotab? +

MyGeotab lets you create custom rules to monitor what matters most to your fleet. You can set alerts for speeding, harsh braking, idling, seatbelt use, after-hours driving, geofence breaches and more. These rules help improve driver behaviour, reduce risk and ensure vehicles are being used properly. All alerts can be sent in real time to your inbox or phone. Learn more via the tool bar at the top.

Setup and Support

Is it easy to install and use? +

Yes. Most of Geosecure’s devices are plug-and-play, making installation quick and simple with no technical skills required. Our solutions are designed to be user-friendly, and you’ll have access to our local support team for setup, training and ongoing support. From installation to navigating the platform, we’re here to make sure you get the most from your system.

Does Geosecure provide training? +

Yes. Geosecure provides full training to help your team confidently use the system. Between our team, we have decades of experience with Geotab and offer step-by-step onboarding, live demonstrations and ongoing support. Whether it’s reports, alerts or advanced features, we’re here to guide you. Our goal is to make the technology easy and effective.

Pricing and Plans

How much does Geotab cost? +

Pricing varies based on fleet size, selected features and specific reporting needs. As an authorised Geotab reseller, Geosecure offers tailored solutions to fit your operations. To receive an accurate quote, please contact us directly. Our team will assess your requirements and provide a customised pricing plan.

Am I tied into a contract? +

Geosecure offers flexible options to suit different organisations needs. While some plans may involve a contract term, we also provide month-to-month options depending on the solution you choose. Our team will walk you through the best setup for your fleet with clear pricing and no hidden fees. We aim to make things simple and transparent. To explore your options, contact us or use the tool bar at the top.

Learn More Via Our Interactive Solution Builder

Geosecure recognises the demands of the service and specialty trades industry. Our customised fleet management solutions enhance safety, boost productivity, and reduce costs in all conditions. Trust Geosecure to keep your tradespeople on the move efficiently.